Garage Door Cable Problems We Repair
Snapped Garage Door Cable
A broken lifting cable can cause one side of the garage door to drop, become uneven or stop moving completely.
Cable Has Come Off the Drum
A cable may jump off the drum because of incorrect tension, obstruction, spring issues, damaged hardware or an unbalanced door.
Loose Garage Door Cable
Loose cables can cause uneven movement and may indicate a problem elsewhere in the lifting system.
Frayed or Rusted Cable
Garage door cables can deteriorate over time due to wear, corrosion and repeated movement.
Door Lifting Unevenly
If one side of the door lifts faster than the other, the cable system, drums, springs or related hardware may require inspection.
Cable Damage After Impact
Vehicle impact or a door coming off track can damage cables, drums, tracks and other components at the same time.
Can I Use My Garage Door With a Broken Cable?
We recommend stopping operation of the door if a lifting cable has snapped, come off the drum or is visibly damaged. Continuing to operate the door may cause additional damage to the tracks, drums, springs, panels or opener.
Garage doors are heavy and the spring and cable system operates under significant tension. Cable repairs should not be attempted without the correct equipment and experience.
Call B.O.B Garage Doors for cable repair assistanceWhy Do Garage Door Cables Break?
General Wear
Repeated opening and closing gradually wears the cable.
Rust and Corrosion
Moisture and corrosion can weaken cable strands.
Incorrect Door Balance
A poorly balanced door can place excessive load on cables and other lifting components.
Spring Problems
A failed, weak or incorrectly tensioned spring can affect the cable system.
Damaged Drums or Hardware
Cable drums and supporting hardware can become worn, loose or damaged.
Door Impact
A garage door struck by a vehicle or object can knock the lifting system out of alignment.
Our Garage Door Cable Repair Process
- 1
Inspect the Door
We inspect how the door is sitting and whether it can be safely operated.
- 2
Inspect the Cable System
We check the lifting cables, drums and relevant attachment points.
- 3
Check the Springs and Balance
Cable failure is not always an isolated problem. We inspect the spring system and door balance where relevant.
- 4
Check Tracks and Hardware
We inspect surrounding components for damage that may have contributed to the failure.
- 5
Repair or Replace the Cable
Where appropriate, the damaged cable is repaired or replaced with a suitable component.
- 6
Test the Door
The door is tested for balanced movement and correct operation after the repair.
Garage Door Cable and Spring Problems Often Go Together
The cable and spring systems work together to lift and balance the garage door. If a spring breaks or loses tension, the cable system may become loose, overloaded or displaced. If a spring has failed, our garage door spring repair service covers the spring system and door balance.
Cable Came Off After the Door Went Off Track?
When a garage door comes off track, the lifting cables may become loose, tangled or come off the drums. In these situations, the tracks, rollers, cables, drums and spring system should be assessed together. For urgent situations, see our emergency garage door repair service.
If the opener is straining or the door is not responding correctly after a cable fault, our garage door motor repair service can also be arranged. You can also view our full range of garage door repairs in Perth.
Garage Door Cable Repairs Across Perth
B.O.B Garage Doors provides mobile garage door cable repair services throughout Perth, including Dianella, Morley, Malaga, Joondalup, Scarborough, Fremantle, Canning Vale, Forrestfield, Rockingham, Mandurah and surrounding suburbs.
Popular areas for cable repairs include Scarborough, Cottesloe, Applecross and South Perth.

